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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Princess Hatch

March 14, 2026

5  out of  5
rating by Princess Hatch
"State Farm is the best insurance company !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bud Kea

March 13, 2026

5  out of  5
rating by Bud Kea
"Outstanding people to work with. I highly recommend her and Rose as they have solved all issues that pop up!!"
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Prod. 10

March 11, 2026

5  out of  5
rating by Prod. 10
"Alesia was awesome to work with! Very kind and helpful when trying to get my bike insured!"
We responded:
"Thank you for your wonderful review! We're delighted that Alesia was able to provide you with kind, helpful, and efficient service while getting your bike insured. At Natalie Venters State Farm, we’re committed to making insurance simple and stress-free for all our customers. We truly appreciate your trust and look forward to assisting you again in the future!"
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josh denton

March 9, 2026

5  out of  5
rating by josh denton
"always able to help. I've never had to wait."
We responded:
"Hi josh, Thanks for the great review! We love that you had such a great experience! We truly value your recommendation and are confident we can continue to provide excellent service in the future. "
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Tresse Bryant

February 24, 2026

5  out of  5
rating by Tresse Bryant
"I've been with Natalie Venters since she took over the firm. It has always been a pleasant experience working with them. The majority of the time I speak with Mrs. Alesia, she's very knowledgeable and I can always count on getting a good laugh before the conversation is over. I highly recommend to Natalie Venters - State Farm to anyone who is looking to establish insurance services in the area."
We responded:
"Thank you so much for your wonderful review! We truly appreciate you being with us since the beginning. It means a lot to hear that you’ve consistently had pleasant experiences with our team. Mrs. Alesia is definitely a joy, and we’re grateful to have her bringing both knowledge and laughter to our customers’ day. Thank you for recommending Natalie Venters – State Farm to others in the area. We’re honored to serve you and look forward to being here for you for many years to come!"
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Donnie Franks

February 23, 2026

5  out of  5
rating by Donnie Franks
"I've been with the Agency FOREVER! They are a great office to work with"
We responded:
"Hey Donnie, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
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Dean

February 20, 2026

5  out of  5
rating by Dean
"Have been coming to this agency for the last 2 years always helpful and always polite. Highly recommend"
We responded:
"Dean, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
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TehMartiannn

February 16, 2026

5  out of  5
rating by TehMartiannn
"I discussed auto insurance with Alesia and have nothing but good things to say! Professional, kind, and easy to communicate with."
We responded:
"Thank you so much for your kinds words! We're thrilled to hear that Alesia provided you with professional, kind, and easy-to-communicate-with service. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Beth Warren

January 20, 2026

5  out of  5
rating by Beth Warren
"I have been a client of Ms. Venters and her staff for many many years. I have always had pleasant experiences and the entire staff is always ready to help with whatever I need. Great people, great staff, and great company."
We responded:
"Thank you so much for your loyalty and kind words! We truly appreciate you being a long-time client. Our team works hard to provide the best service possible, and it means a lot to know you’ve consistently had great experiences with us. We’re always here whenever you need anything!"
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Charles Hulse

December 22, 2025

5  out of  5
rating by Charles Hulse
"I have been with this insurance since it was Barbara Perry and now Natalie Venters. Both ladies have performed excellent. They are quick and helpful with reasonable cost."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannon Curtiss

December 19, 2025

5  out of  5
rating by Shannon Curtiss
"Alicia, (probably butchered her name) was fantastic."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alesia provided you with fantastic service. We'll be sure to pass along your compliments to her! If you ever need anything else, we're here to help."
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Donald Lewis

December 16, 2025

5  out of  5
rating by Donald Lewis
"I enjoy the conversation and communication I have with this State Farm Agency. Alesia is Courteous, very pleasant and very professional in representing State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alesia provided you with courteous, pleasant, and professional service. Your positive feedback means a lot to us and to the entire team at our State Farm Agency. We look forward to continuing to assist you with all your insurance needs!"
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Aaron Marks

December 12, 2025

5  out of  5
rating by Aaron Marks
"After leaving another State Farm office in New Bern and joining Natalie’s team we had excellent service, great response times, and were very happy with the team! Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Natalie’s team and that our service and response times met your expectations. We truly appreciate your trust and look forward to continuing to serve you!"
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Connie Mitchell

December 3, 2025

5  out of  5
rating by Connie Mitchell
"We came and met with Alesia just to do a general overview and review all of our policies. We have both been part of State Farm since we were teenagers and part of this particular office for over 20 years. We feel very confident in Alesia and the team and know that they are always looking out for our best interests and are extremely knowledgeable on all aspects of insurance!"
We responded:
"Thank you so much for your kind words and continued trust in Alesia and our team! We're honored to have been part of your insurance journey for over 20 years and are committed to always looking out for your best interests. We truly appreciate your confidence in us and look forward to continuing to serve you for many years to come!"
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Cedric Parker

December 1, 2025

5  out of  5
rating by Cedric Parker
"Great service, friendly and efficient services , great phone presentation. Two thumbs up."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service and phone presentation. Your support means a lot to us—two thumbs up right back at you! If you ever need anything else, we're here to help."
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Dirtbikechick525

November 20, 2025

5  out of  5
rating by Dirtbikechick525
"Best Motocycle Insurance i could find. They are awesome and always calls to check on you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and appreciate the personal touch we strive to provide. Your satisfaction is our top priority, and we look forward to continuing to serve you!"
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Sophia Moore

November 16, 2025

5  out of  5
rating by Sophia Moore
"I look forward to paying my bill each month and being able to hear laughter and joy on the other end welcoming by busy. I have enjoyed my years with State Farm. Mrs Venters is Awesome!!!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mrs. Venters and our team have made your experience with State Farm so positive. Your loyalty means the world to us, and we look forward to continuing to serve you with the same joy and dedication for many years to come!"
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Debra Stilley

November 14, 2025

5  out of  5
rating by Debra Stilley
"Kayla was awesome to work with and she helped me save hundreds of dollars on my homeowners and auto insurance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla was able to help you save on your homeowners and auto insurance. We appreciate your trust and look forward to assisting you again in the future!"
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Regina Bryant

November 12, 2025

5  out of  5
rating by Regina Bryant
"My appointment to review insurance was so informative and pleasant today thanks to Alicia. She explained things so clearly and the office staff were very friendly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alesia and our team provided you with a clear and pleasant experience during your insurance review. We appreciate your feedback and look forward to assisting you again in the future!"
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Aaron Davis

November 6, 2025

5  out of  5
rating by Aaron Davis
"Called in to add my wife to my policy. Awesome customer service on all fronts. Friendly, fast and knowledgeable! 10/10"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience adding your wife to your policy. Providing friendly, fast, and knowledgeable service is our top priority. We truly appreciate your 10/10 rating and look forward to assisting you again!"
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Floleeshur Sawyer

October 22, 2025

5  out of  5
rating by Floleeshur Sawyer
"Excellent service. Very patient and informative, especially Ms. Alesia."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alexander Carmon

September 22, 2025

5  out of  5
rating by Alexander Carmon
"Over the years I have been satisfied with the services that State Farm has given me. When an issue arises about my car insurance, I can always give them a call to help me resolve any question that I am concerned about. They also have other services that one may be interested or have a need for. I recommend to anyone who is looking for their insurance need."
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that you've had a positive experience with our car insurance services and that our team has been helpful whenever you've had questions. We're committed to providing excellent service and offering a range of insurance options to meet your needs. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We truly appreciate your trust in State Farm!"
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Rena Coward

September 15, 2025

5  out of  5
rating by Rena Coward
"Natalie Venters State farm insurance agency has very friendly staff! The staff are always friendly, and very knowledgeable of their insurance policies! I am so glad that I have trusted them to meet all of my insurance needs."
We responded:
"Thank you for your wonderful review! We’re so happy to know that our staff at Natalie Venters State Farm Insurance Agency have provided you with friendly and knowledgeable service. We appreciate your trust and look forward to continuing to support your insurance needs!"
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Janice Combs

September 8, 2025

5  out of  5
rating by Janice Combs
"State farm is always friendly, I just love them always on time n e and will work with you."
We responded:
"Thank you, Janice, for sharing your positive experience with State Farm. It's great to hear that you find us friendly, reliable, and accommodating. If you have any specific questions or need further assistance, feel free to let me know."
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Pamela A. Hales

September 7, 2025

5  out of  5
rating by Pamela A. Hales
"She was super nice on the phone very pleasant to talk to. And help me with my insurance needs. I would definitely recommend her to my friends and family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience and that we could assist you with your insurance needs. We truly appreciate your recommendation and look forward to helping you, your friends, and family in the future!"